News

Match the server to the dripper. Hario pairs a size 01 dripper with a 360 ml server, size 02 with 600 ml and size 03 with 800 ml or more. Use heatproof borosilicate glass for pour-over service, where customers can see the coffee, and a thermal jug when coffee has to wait.

Wilfa products bought from 1 September 2020 carry a five-year warranty, and the proof of purchase is the guarantee. It covers home use only and excludes damage caused by scale, so tell every customer to descale at least every three months — more often in hard-water areas — and point them to spares before they replace a machine.

Give every Comandante customer three things: how to find Click Zero, a cleaning routine — a brush after use, and a strip-down weekly for daily grinders or monthly for weekend use — and where to get spares. Most problems customers report, from a stiff crank to a squeaky knob, have a quick fix and a part you can sell.

On the bar, use an electric gooseneck that holds temperature, such as the Hario Lyra or Buono Electric. On the shelf, stock one kettle per budget: the Drip Kettle AIR to start, a Buono or V60 Fit stovetop in the middle, and the Lyra for variable temperature. Filter coffee brews best at 92–96°C.

A tasting flight serves two or three coffees side by side in small cups so customers can compare them. A cupping is the professional version: coarse coffee steeped in bowls and tasted from spoons. Both sell retail bags, because customers leave knowing which coffee they like. You need matching small cups or bowls, a scale and a kettle.

Start with your menu. Give each drink a cup size — 80 ml espresso, 150 ml flat white, 200 ml cappuccino, 300 ml latte — then order enough of each size to cover your busiest hour plus the cups in the dishwasher, and add a spare case for breakage. A range with shared saucers keeps stock simple.

For cold brew coffee, steep coarsely ground coffee in cold water at 1:10 — 60 g to 600 ml — in the fridge for 8–12 hours. For cold brew tea, use about 10 g of loose leaf per litre and steep for 2–8 hours, depending on the tea. Make both the night before and serve from the fridge.

Any business with a VAT or company registration number — or a sole trader — can apply for a Brewed By Hand trade account. Complete the online application and we review it within a few days. Once approved, log in to see trade prices on Hario, Loveramics, Wilfa, Comandante and the rest of our range.

Sell from our portfolio without holding stock — orders flow from your Shopify store to us, and we pick, pack and dispatch. Here's how StockShare drop shipping works, how to get set up, and answers to the questions trade partners ask most.