Free Shipping
on all orders over £150
on all orders over £150
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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Refund policy
The company has a 30 day returns policy. No refund or exchange can be made after 30 days from date of order.
Returns must be authorised by a member of our team. Please email admin@brewedbyhand.com stating the SKU, quantity and reason for your return.
Please note that return postage must be covered by the customer and we advise to use a trackable shipping service.
All returned Goods must be unused, in the same condition and original packaging, as received by the customer.
Any returns will be subject to a return fee which will be deducted from your credit / refund:
Return fees:
| Per Carton/Item | |
| Dispatch postage charge (per carton) | £5.43 |
| Return charge (1st item) | £2.87 |
| Return charge (additional items) | £0.55 |
| Admin charge | £6.15 |
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