Trade Drop Shipping Is Here: Stock Without the Risk

Every café and roastery with a webshop knows the trade-off: hold stock on a range you're not sure will sell, or turn away the customer who wanted it. Trade drop shipping takes that choice away.

Approved Brewed by Hand trade partners can now list selected products from our portfolio on their own Shopify store without holding a single unit. Orders flow straight through to us via StockShare, and we pick, pack and dispatch direct to your customer.

Here's how it works, what it costs, and how to get set up — or jump straight to the FAQ.

How it works

StockShare connects your Shopify store to our catalogue. Once you're approved, you choose which products to publish, they sync to your store automatically, and every order is fulfilled by us:

1. Your customer places an order on your website.
2. The order is transmitted through StockShare.
3. We process and fulfil it.
4. The goods are dispatched directly to your customer.
5. Tracking comes through your normal order workflow.

What it costs

Fulfilment is £7.14 + VAT per order. It's charged once per shipment and covers every item in that order — not per item. StockShare fulfilment is currently for mainland UK deliveries; if you sell internationally, talk to our Trade Team before you go live.

Margins vary by brand and product category, and your pricing is visible in your approved trade account. Larger retailers and strategic partners may have additional opportunities — get in touch to discuss.

Which brands can I sell?

Our drop-ship portfolio regularly includes Sage, Wilfa, Hario, AeroPress, Comandante, Loveramics, Felicita, Peak Water, Opal and Caffenu. Availability can change over time, and some products are excluded depending on supplier agreements, fulfilment requirements and stock.

Why it's worth setting up

1. Test new ranges without the risk. Add a brand to your site without committing to stock first.
2. Free up cash and space. Nothing to hold, and nothing to write off if a line doesn't move.
3. Keep listings accurate. Products sync automatically, so your store reflects what we have.
4. Hand off dispatch. We pick, pack and ship — you look after your customer.

How to get set up

Setup takes a handful of steps, and most retailers complete it on their own. Our Trade Team is on hand if you'd like help with onboarding or your first test order.

1. Apply for access

Create a Brewed by Hand trade account if you don't already have one, then complete the Dropshipping Application Form. Our Trade Team reviews every application, and once you're approved we'll send your StockShare invitation.

2. Connect your Shopify store

Accept your invitation, then install the StockShare Dropship app from the Shopify App Store, log in or create your StockShare account, and add your business details. From there, add a payment method, accept the supplier connection, and publish the products you want to sell.

StockShare's guides walk through each part: Shopify integration · Add a payment method · Publish products to Shopify.

3. Assign the StockShare Fulfilment Location

This is the step that catches out more new retailers than any other. Published StockShare products land in your Shopify drafts first, and if they aren't assigned to the StockShare Fulfilment Location, they'll show as Out of Stock on your storefront — even though they're published.

In Shopify, go to Settings › Shipping and delivery, add the StockShare Fulfilment Service location, and save. Full walkthrough: Products won't display on Shopify store.

4. Place a test order

Before you go live, place a test order. It's the quickest way to confirm that product sync, payment and fulfilment are all working end to end.

Frequently asked questions

Everything else trade partners ask us about drop shipping, grouped by topic.

Getting started

Who can use trade drop shipping?
It's open to approved Brewed by Hand trade partners. You'll need a trade account and an approved Dropshipping Application before you can connect your store.

How do I join the programme?

1. Create a Brewed by Hand trade account.
2. Complete our Dropshipping Application Form.
3. Wait for approval from our Trade Team.
4. Accept your StockShare invitation once it's issued.

I'm not a trade customer yet. Can I still apply?
Yes. Register for a trade account first, then complete the application form.

What happens after I'm approved?

1. Accept the invitation.
2. Connect your Shopify store.
3. Add a payment method.
4. Accept the supplier connection.
5. Publish your chosen products.
6. Assign StockShare products to the StockShare Fulfilment Location in Shopify.
7. Complete a test order before going live.

Do I need to place a test order?
We strongly recommend it. A test order is the best way to confirm that product sync, order transmission, payment processing and fulfilment are all working before your store goes live.

Shopify and setup

Does StockShare work with Shopify?
Yes. StockShare integrates directly with Shopify, publishing approved products to your store and streamlining order fulfilment behind the scenes.

How difficult is setup?
Most retailers complete setup on their own: install the StockShare app from the Shopify App Store, log in or create your StockShare account, then add your business details. If you'd like a hand, our Trade Team can guide you through onboarding and your first test order.

Where can I find step-by-step guides?
StockShare's help centre has a guide for each stage:

1. Shopify integration for retailers
2. How to add a payment method
3. How to publish a supplier's products to your Shopify site
4. Products won't display on your Shopify store

Why are my products showing as Out of Stock?
This is almost always because the product hasn't been assigned to the StockShare Fulfilment Location in your Shopify shipping settings. Published StockShare products land in your Shopify Draft products first, and if the fulfilment location isn't set, they'll show as unavailable on your storefront even though they're published.

To fix it, go to Settings › Shipping and delivery, click Add locations, select StockShare Fulfilment Service and save. Full walkthrough.

Products and stock

Which brands are available?
Our portfolio regularly includes Sage, Wilfa, Hario, AeroPress, Comandante, Loveramics, Felicita, Peak Water, Opal and Caffenu. Availability may change over time, and certain products may be excluded from the programme.

Is every product available through StockShare?
Not always. Eligibility depends on supplier agreements, fulfilment requirements and stock availability.

How do stock levels stay up to date?
Published products sync automatically through StockShare. If a product shows as Out of Stock when it shouldn't, check the fulfilment location setting described above.

Can I reserve stock?
Not at present. Inventory can't be reserved or allocated to individual retailers. We monitor stock levels closely and work to minimise interruptions wherever possible.

What happens if a product becomes unavailable before it's fulfilled?
In the unlikely event that happens, we'll work with you to find the best resolution, which may include cancellation or refund.

Pricing and margins

What margins can I expect?
Margins vary by brand and product category. Specific pricing and available ranges are visible within your approved trade account, and may differ across suppliers.

Are there options for larger retailers?
For larger retailers or strategic partnerships, additional opportunities may be available. Contact our team to discuss.

Fulfilment and delivery

How much does fulfilment cost?
Our current StockShare fulfilment charge is £7.14 + VAT per order. It's applied once per shipment and covers all items in that order. It isn't charged per item.

How does fulfilment work?

1. Your customer places an order on your website.
2. The order is transmitted through StockShare.
3. Brewed by Hand processes and fulfils it.
4. The goods are dispatched directly to your customer.
5. Tracking is provided through the normal order workflow.

Will my customer receive tracking?
Yes. Tracking is provided through the normal order workflow.

Can StockShare orders be shipped internationally?
StockShare fulfilment is currently intended for mainland UK deliveries. If you operate internationally and want to discuss alternative arrangements, contact our Trade Team before going live.

Payments

How do I add my payment method?
Follow StockShare's Add a Payment Method guide. A valid payment method must be set up before orders can be processed.

My order shows as “Authorised” but not “Paid”. What should I do?
Occasionally a payment is authorised but not fully captured. If this happens, contact our team and we'll help identify the cause and advise on next steps.

Returns, refunds and cancellations

Who handles refunds to my customer?
You do. Retailers remain responsible for managing refunds directly with their customers through their own ecommerce platform.

Can I cancel an order?
Options depend on the fulfilment stage and order status. Contact our team as soon as possible so we can advise on what's available.

How do returns work?
Eligibility varies by item condition, product category and the reason for return. Contact our team before authorising any return so we can confirm the right process.

Warranty

How are warranty claims handled?
Brewed by Hand works with retailers and manufacturers to support warranty claims, and our team will advise on the right process depending on the product and supplier involved. Email warranties@brewedbyhand.com.

How long are warranty periods?
Warranty periods vary by brand and category, and manufacturer-specific terms take precedence where they apply. Contact us for details on a specific product.

Your account

Which email address should I use for my account?
Use a dedicated business email address, so order notifications, tracking updates, invoices and account communications all stay linked to one account.

Can multiple team members access the programme?
If you need multiple users or shared mailbox access, contact us and we'll advise on the options available.

What support is available?
Our Trade Team can help with account setup, Shopify integration, product publishing, test orders, fulfilment queries and general StockShare support.

Useful links and contacts

1. Apply for drop shipping: trade.brewedbyhand.com/pages/drop-shipping
2. Create a trade account: trade.brewedbyhand.com/account/register
3. Trade portal: trade.brewedbyhand.com
4. StockShare help centre: stockshare.freshdesk.com
5. Trade orders: order@brewedbyhand.com
6. Warranty support: warranties@brewedbyhand.com

Ready to add our portfolio to your store?

Apply for trade drop shipping →