We wanted to let customers know of a few operational updates from BBH.

Order timings overview

For customers in UK Mainland (including Northern Ireland), you can expect delivery within 3-5 business days of your order being placed.

For those in the Republic of Ireland, please allow 5-15 business days from your order being placed.

Order processing times

Our order cut-off time is 1pm.

• Processing time for orders placed before the 1pm cut off is 1 business day, meaning you can expect your order to leave our warehouse the following working day.
• Processing time for orders placed after the 1pm cut off is 2 business days, meaning you can expect your order to leave our warehouse within 2 working days from placing your order.
• The processing time for larger orders that require palletisation or additional work is 3 business days.

Please note that order processing times may take longer during peak seasons and public holidays.

Shipping times

• Trade orders within UK Mainland (including Northern Ireland) are shipped on a 24hr service

Please note that shipping times are not guaranteed and may be delayed during peak seasons and public holidays.

Updated shipping policy

A reminder to customers that we recently updated our shipping policy:

• UK Mainland: Orders below £150 (ex VAT) will incur a delivery charge of £6.00+ VAT. Orders over £150 qualify for free shipping.
• Northern Ireland: Orders below £250 (ex VAT) will incur a delivery charge of £15.00+ VAT. Orders over £250 qualify for free shipping.
• Republic of Ireland: Orders below £250 will incur a delivery charge of £20.00. Orders over £250 qualify for free shipping.