*Please allow additional time for order processing & shippingSee our COVID-19 updates.

SHIPPING + RETURNS 


SHIPPING

 

  • Orders below £250 is subject to a £10 delivery charge – orders over this amount are shipped free of charge.
  • All orders confirmed prior to 11am Monday-Friday will be dispatched the same day, and delivered the next working day. The Company cannot guarantee that all orders will be dispatched on the day of ordering. Orders placed on bank holidays or during other closure periods will be dispatched on the first working day after the closure period.


RETURNS


  • The company has a 30 day returns policy. No refund or exchange can be made after 30 days from date of order.
  • Returns can only be accepted by prior arrangement. Please contact admin@brewedbyhand.com within 30 days of purchase.
  • Customer is responsible for shipping costs of the returned Goods. Customer are advised to use a trackable shipping service and/or for items over £75 to purchase shipping insurance. 
  • All returned Goods must be unused, in the same condition and original packaging, as received by the Customer. A receipt or proof of purchase is required for a return.
  • Any approved returns or exchanged goods must be returned to Unit 419, The Print Rooms, 164 Union St, SE1 0LH